Accessibility Statement

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Effective from: 07/08/2025

CDS Heating Services Ltd is committed to ensuring digital accessibility for all visitors to our website. We aim to make sure our site is accessible, inclusive and user-friendly as possible, in accordance with the Equality Act 2010 and the principles of the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.

Our Accessibility Approach

We manage our website in-house, using GoDaddy’s website builder and standard features. During the design and layout process, we’ve taken steps to promote accessibility for a broad range of users, including those with disabilities.

Some of the accessibility features we’ve included are:

• High-contrast text (dark blue or black on white background)
• Clear headings and readable font sizes
• Use of Helvetica, a highly legible font
• Simple, clean layout with intuitive navigation
• Text descriptions (alt text) added to all images
• Responsive design for mobile and tablet users
• Use of a contact form on every page to allow easy communication

Potential Limitations

We are continuously working to improve our website’s accessibility. However, there may be some areas that are not fully optimised yet, such as:

• An auto-scrolling gallery that may not pause for screen readers or keyboard-only users
• Some website elements (e.g. buttons or form inputs) that depend on GoDaddy’s built-in functionality
• PDFs of policies and documents that may not be fully screen-reader compatible by default

If you encounter any accessibility issues while using our website, please don’t hesitate to get in touch.

Requesting Information in Alternative Formats

We are happy to provide copies of our policies or website information in alternative formats, such as:

• Plain text via email
• PDF attachments
• Larger print (upon request)

If you need support accessing our website or any content, please contact us using the email address below.

Contact for Accessibility 

Email: info@cdsheating.com (or use our contact form today)

Postal Address: 6 Green Meadow View, Heolgerrig, Merthyr Tydfil, CF48 1BG

Feedback and Improvements

We welcome all feedback on the accessibility of our website. If you notice something we can improve, or if you require support in another format, please let us know. Accessibility is an ongoing process, and your input helps us make continuous improvements.